For many years, Mueller has provided us with world class customer service. They are always quick to respond to inquiries, provide excellent parts availability and exceptional technical support.
Mueller continuously provides reliable, on-time deliveries. On the rare occasion that quality issues arise, our questions are answered rapidly and the issue is resolved in an urgent manner. Their commitment to service is a tremendous asset in a complex manufacturing environment.
Mueller is an excellent supplier. They work around the clock to overcome all obstacles we put in their way – and we give them obstacles daily. Mueller has a superior support staff – ready and willing to handle short term and less than lead time issues in a timely and efficient manner. Aerospace is challenging at best – and suppliers like Mueller are true ‘partners’ in this industry.
They are a team of committed problem solvers from upper management through production staff. They are honest; if they even think they can help you they will commit resources to evaluate the opportunity and give you a definitive answer. If they can’t help, they will tell you so from the start.
I have always felt like a first rate customer whenever I sent an e-mail request with a new order or a problem with an existing one and I appreciate that enormously. I hope to be able to continue this work relationship with Mueller for many years to come.
Their die cut prototyping capability and diverse inventory of material, have allowed them to turn cost effective samples within days to meet urgent engineering builds, separating them from other suppliers.
We have found a partner, not a vendor, a company that we look forward to growing as we grow.
In our industry we concentrate on suppliers that offer the lowest total cost solution. Mueller has regularly demonstrated their ability to surpass their competition by offering great service, innovative solutions and competitive costs.
Mueller makes it easy. Their team and support worldwide is unmatched in the industry, and I continue to hear praise from all of our groups in North America and Asia.
Mueller is extremely collaborative in solving OEM application requirements. Their approach to material selection and parts design make them the ideal partner on new projects for years to come.
